We have the right worry-free package for you, whether it’s for damage to your own car or to a third party. We take responsibility for the entire process, from producing an estimate to the completed repair. You bring us your
We will be happy to tow or recover your vehicle. In some cases the costs will be met by your insurer or leasing partner. We will be happy to advise you in person.
You can find a list of partners here, or you are welcome to contact us directly to check.
We will provide you with a replacement vehicle where this is provided for in your agreement with your insurer. Please check your agreement with your insurer. We can also do this for you. To do so we need your claim
A category A replacement vehicle, such as a VW up, Toyota Aigo, Ford Ka or Renault Twingo, usually costs €25 (ex. VAT) per day. (Vehicles rented from third-party car hire companies are charged according to the car hire company’s terms
We currently have a VW Golf hybrid, VW e-Golf, Citroën C3, Seat Leon, Seat Arona, Ford Kuga, Audi A4, Audi A5 and an Audi Q3. We have both manual and automatic transmission vehicles. All cars are petrol vehicles (super lead-free)
You can use the replacement vehicle for as long as your car is in for repairs. The only condition is that this is included in your insurance agreement or has been agreed in writing with us beforehand. If it is
If the vehicle is from our own vehicle pool, you will be liable for the first €1,000 of any damage (unless otherwise agreed in writing beforehand). The remainder will be paid for by our vehicle insurance. If you have caused
Please return the vehicle with a full tank of fuel. If the car is a little dirty following normal use, you do not need to clean it. If, however, you’ve been splashing about on an off-road adventure, then please drive
Quality and transparency are a cornerstone of our work. We can therefore assure you that, as a Dekra-certified specialist and member of the Eurogarant network, we always use original parts for all makes of vehicle.